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The Terms and Conditions constitute a legal basis for handling relations between Lotusmiles Centre and its members Chapter I: General Provisions Specifying policies on Lotusmiles Membership as a basic legal framework that governs how Lotusmiles Members and Vietnam Airlines interact.
This instrument governs procedures for Lotusmiles enrolment, member account updating, crediting, purchase and transfer of miles; the granting of rewards; the upgrading and downgrading of Lotusmiles membership tiers; the maintenance and termination of Lotusmiles membership, and implementation of policies on privileges accorded to Lotusmiles members.
Concerned units, affiliates and individuals within Vietnam Airlines.
Definitions and Abbreviations As used under this instrument, the following words and expressions shall have the following meanings: 1.
VNA: an abbreviation of Vietnam Airlines 2.
Lotusmiles: means a frequent flyer programme designed, developed and operated by VNA based on its core product which is the carriage of passengers and baggage so as to reinforce and further develop its long-term and sustained relations between VNA and its customers.
Partner: means any corporation, entity involving in airline and non-airline businesses such as banks, hotels, car rentals, telecommunication, services, etc.
Member: means any individual who has successfully enrolled in Go here and received a welcome letter and a membership card number from Lotusmiles.
Registration Tier, Silver Tier, Titanium Tier, Gold Tier and Platinum Tier: mean Lotusmiles membership tiers in ascending order.
Qualifying Period: means a period used as a basis for determining a membership tier counted from the current month back to the previous 12 months.
Membership Card: means an instrument to identify a member.
Each tier of the membership card is associated with a separate design.
Mile: means a unit of measurement within Lotusmiles.
There are two categories of mile: qualifying mile and bonus mile.
Qualifying Mile: means a mile used to determine the membership tier in each qualifying period.
Bonus Mile: means a mile which https://promocode-jackpot-deposit.site/1/998.html redeemable for rewards from Lotusmiles.
Goodwill Mile: means a bonus mile or qualifying mile offered to the members by VNA to express its gratitude, apology or goodwill compensation under special circumstances.
Qualifying flight: means a flight the miles of which are credited to the member account and used as the basis for determining the membership tier in each qualifying period.
Award Table: means a table indicating the mileage to be deducted for rewards under Lotusmiles.
Password: means a string of characters chosen by a member upon enrolling in Lotusmiles.
Account Statement: means a monthly statement delivered via email to each member indicating the changes made to the member account.
Ticket Office: means any VNA office that sells tickets or accepts booking for VNA flights and is operated by a VNA local or offshore branch.
Redemption Group Name List: means a list of up to 10 persons nominated by Gold or Platinum Members, who are allowed to use the award based on redemption miles from the member account.
Electronic Award Voucher: means a document issued by Lotusmiles and used as evidence for members to obtain award tickets by presenting the same to a ticket office.
The award voucher shall only be valid within 無料の歓迎スピーチ days following its release.
SKT: refers to any airline member of SkyTeam Alliance.
FFP: means a frequent flyer program.
Business Class Ticket: means a ticket of a special type associated with the highest standard services accorded to the passenger who uses it.
These services include such things as priority seat, decent inflight meal, Skypriority services, and extra baggage allowance, which are mentioned in.
Besides, with ゴールド会員コード無料 business class ticket, miles are credited at the top accrual rate.
VNA business booking classes are C, D, J and O with miles credited at an accrual rate specified in Appendix 2.
Premium Economy Class Ticket: means a type of ticket associated with a number of high standard services accorded to the passenger who uses it.
These services include such things as priority seat, decent inflight meal, and extra baggage allowance, which are mentioned in.
Besides, with a premium economy class ticket, miles are credited at an accrual rate lower than that for the business class ticket but higher than that for the economy class ticket.
VNA premium economy booking classes are W, Z and U with miles credited at an accrual rate specified in Appendix 2.
Economy Class Ticket: means a popular ticket for passenger.
VNA economy booking class are Y, B, M, S, H, K, L, Q, N, R, T, A, P, E and X with miles credited at an accrual rate lower than that for premium economy class and is specified in Appendix 2.
ID Ticket: means an industry discount ticket issued by VNA to its staff members.
QCTT-XTTM-TT and CA Tickets: mean types of free or reduced ticket issued by VNA to its partners individuals or organizations for the purposes of advertising, marketing, business promotion and offering financial assistance directly or indirectly for the good of VNA activities in these areas.
Optiontown product: means a type of airline product that a passenger can purchase via website www.
An individual wishing to obtain the Lotusmiles Member status may access to website or use the Lotusmiles mobile application and follow the instructions for enrolment or else may enroll in some other way if available 2.
Each person may create only one Lotusmiles account.
Members are required to keep their membership card numbers and inform VNA and its partners of the card numbers when using their services and products.
Members are required to register their relevant contact addresses, emails and telephone numbers at the time they enroll in Lotusmiles and are legally responsible for such information.
VNA may request members to provide more relevant information as necessary so as to better serve the members.
The Platinum membership tier shall be recognized after no less than 50,000 qualifying miles are accumulated within the qualifying period or after 50 Qualifying Flights are taken.
A specific membership tier may be upgraded to Silver tier, Titan for 最高のカジノオンラインサイト are, Gold tier or Platinum tier depending on respective cooperation agreement s between Lotusmiles and its non-airline partner swhich can be found on websiteand the upgrade shall be periodically informed to the relevant member.
Membership tiers, Membership cards shall not be transferred, inherited or mortgaged.
Maintaining Membership Tiers 4.
At the end of each qualifying period, members of Titanium, Gold and Platinum tiers who do not qualify the criteria to maintain their respective tiers shall be downgraded to either a lower tier corresponding to the qualifying miles accrued in the qualifying period or to the Silver tier.
As Silver tier has no expiry date excep cases of membership termination specified in Paragraph 5 under Article 5 hereunder.
The Lotusmiles membership may be terminated under the following circumstances: 5.
Death of the member.
Under any circumstances, the remaining miles in the member's account shall be removed upon termination of the membership and shall not be transferred to https://promocode-jackpot-deposit.site/1/75.html other member.
Member Account Inspection and Control 6.
Services privileges are only available to members on VNA scheduled flights which have the carrier code of VN and are operated by VNA except for charter flights and on SKT flights.
The extent of privileges to which members and other VNA passengers are entitled shall be informed by Lotusmiles to members on or via email from time to time.
Members of Silver, Titanium, Gold and Platinum tiers shall be entitled to the respective services privileges within the validity of the member cards.
In チリで最高のカジノ to the services privileges offered on VNA flights, holders of Lotusmiles member cards, when flying on any Article source airline, shall also be entitled to the services privileges respectively available to the Elite and Elite Plus tiers as prescribed on website www.
The Lotusmiles membership tiers are corresponding to the Elite and Elite Plus tiers of the SKT Alliance as follows: Tier Corresponding SKT tier Platinum Elite Plus Gold Elite Titanium Elite Silver - Registration - 1.
For irregularities such as: cancellation, delay, overbooking or others caused by VNA, passengers with award tickets shall be entitled to the same services accorded to passengers with purchased tickets.
In case a member has two or more FFP membership cards from STK Alliance including one from VNAonly one shall be used on a flight for mile crediting and for inflight privileges.
Members are required to present their membership cards upon booking of ticket, reservation of seat and check-in so as to be entitled to service privileges accorded to their tiers.
Privileges available to members on VNA flights: Members on VNA scheduled flights with the carrier code of VN and operated by Vietnam Airlines except for charter flights shall be entitled to the services privileges specified under Appendix 1 - Services Privileges.
Privileges available to members on SKT flights are prescribed by the SKT Alliance on website.
Flight Mile Calculation Formula 1.
Earning Qualifying Miles 2.
Purchasing tickets for and taking the following flights: 2.
Flights operated by any airline other than STK but with FFP cooperation with VNA, which members shall be informed of from time to time.
Use of products and services offered by other partners banks, hotels, telecommunication, etc.
Participating in VNA special sales programs.
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Earning Bonus Miles 3.
Purchasing tickets for and taking the following flights: ゴールド会員コード無料 />Flights operated or marketed by any airline other than SKT as specified under the FFP cooperation agreements with VNA, which members are informed of from time to time.
Use of コールオブデューティオランダカジノ and services offered by other partners banks, hotels, telecommunication, etc.
Tier bonuses on VNA flights, SKT flights and flights of airlines other than SKT are specified under the FFP cooperation agreements with VNA and such flights are notified from time to time.
Purchasing bonus miles from Lotusmiles or receiving miles from other members.
Booking Classes Eligible for Earning Miles 4.
Business and Premium Economy booking classes except for ID, AD tickets, Lotusmiles award tickets, CA tickets, QCTT-XTTM-TT tickets.
Economy booking class except for certain Economy classes associated with special discounts, ID, AD tickets, Lotusmiles award tickets, CA tickets, QCTT-XTTM-TT.
On flights of SKT airlines and other airlines: as specified under the bilateral cooperation agreements between VNA and SKT airlines or other airlines and can be found onof which members shall be informed from time to time or when the signing of such agreement or of the appendix takes place.
Different earning rates are designated for different booking classes in such a way that the ゴールド会員コード無料 the booking class is, the higher the rate applies.
Booking classes which are eligible for earning miles and the corresponding earning rates are specified in Accrual rate by booking class on the website.
Tier-Based Earning Rate for Bonus Miles go here />Titanium tier shall be entitled to additional 30% mileage bonus of the miles flown according to the booking class.
Gold tier shall link entitled to additional 50% mileage bonus of the miles flown according to the booking class.
Platinum tier shall be entitled to additional 100% mileage bonus of the miles flown according to the booking class.
This tier-based earning rate for bonus miles shall not apply on GA flights.
Earning Miles in Other Situations 6.
Members may credit to their accounts additional miles earned from special offer programmes which are jointly introduced by VNA and partners and shall be notified in advance by Lotusmiles.
New Lotusmiles members may retrospectively claim qualifying miles and bonus miles earned from flights with VNA and its airline partners taken within 6 months preceeding the date of enrolment.
Members may request recalculation and claim of Miles earned from VNA flights taken during 12 months preceeding the date on which the claim is received by VNA or the time such claim is submitted online by members.
Members may claim retrospective Miles from flights with other airlines taken 6 months or 12 months subject to the terms and conditions of the FFP cooperation agreements between VNA and its Partners preceeding the date on which the claim is received by VNA or the time such claim is submitted online by members.
Regulations on Earning Miles 8.
Bonus miles shall be valid for up to 3 years from the date of accrual.
Qualifying miles shall be valid for up to 13 months from the qualifying month of the tier.
Qualifying flights shall be valid for up to 13 months from the qualifying month of the tier.
Each Lotusmiles member shall have only one account for personal mile crediting purposes.
If a member is allowed to board another qualifying flight instead, miles shall be credited on the basis of the actual flight.
If members get free upgrade, upgrade by exchange for bonus miles or by other sales policies of VNA special sale promotion programs, OptionTown, etc.
If a member has to change to another flight involuntarily and the substituting flight is not a qualifying one, miles shall be credited based on the original itinerary and booking class.
First Macbook air slot, Business Class or Premium Economy Class passengers who are downgraded against their will shall be entitled to compensation in accordance with VNA existing regulations specified in and miles shall only be credited based on the class of service they are actually in.
No miles shall be credited for excess baggage or extra seats purchased by a member on the same flight.
ゲームカードオンライン purchased tickets whether refunded or not shall not be considered for mile crediting.
Use of Bonus Miles 1.
Platinum, Gold, Titanium, Silver and Registration members.
Persons whose names are on the Redemption Group Name List and nominated by Platinum and Gold members.
Persons whose names are not on the Redemption Group Name List but designated by Platinum and Gold members to receive awards.
Types of Awards 2.
Award Ticket: means a ticket issued for travelling with VNA or other airline partners.
Excess Baggage Award: means an award by which members are allowed to carry, free of charge, an amount of extra baggage in addition to the standard baggage allowance.
Excess baggage award is only applicable on flights operated by VNA.
Lotusmiles Lounge Access Award: means an award which applies to one companion who travels on the same flight with the Platinum or Gold member.
Members may claim awards by deducting valid accumulated award miles in the member account.
Miles first accumulated shall be first deducted, in that order.
Members are not allowed to sell award see more and other Lotusmiles awards.
Miles in a valid online-issued award voucher may see more re-credited to the account of the member who has received the award at the cost of 50% of the miles that have been deducted in the voucher.
In a valid online-issued award voucher, change is permitted for such details as: type of award, name of award, itinerary and class of service at the following costs of miles: 3.
Initial award request of less than 50,000 miles: deduct 3,000 miles per transaction.
Initial award request of above 50,000 miles: deduct 6,000 miles per transaction.
If the miles to be deducted for the new award request are more than those in the initial one, the mile difference shall be further deducted from the account of the member who has received the award.
If the the miles to be deducted for the new award request are less than those in the initial one, the mile difference shall ゴールド会員コード無料 be redeemed to the account of the member who has received the award.
A member who cannot directly receive the award may authorize someone to receive the award ticket.
In the Redemption Group Name List, no name of any person shall be deleted but names of more persons can be added if the list contains less than 10 nominated persons; and in 1 calendar year 1 st of January to 31 st of December2 persons can be replaced free of charge.
Flights of STK airlines and airlines other than STK with which VNA has FFP cooperation agreement sof which members shall be notified from time to time.
Validity of Award Tickets: 4.
Award tickets shall be valid within 01 year following the departure date of the first flight segment indicated on the ticket as specified under the following circumstances.
Award tickets with combined itineraries involving VNA and SKT flights.
Award tickets shall be valid within 01 year following the date of issuance under the following circumstances: 4.
Regulations on Use of Award Tickets 4.
A Platinum or Gold member may request a reward ticket for an infant under 2 years of age, whose name is on the redemption group name list, travelling with an adult with a reward ticket.
The infant shall share the same reservation code with the accompanying adult.
Mile reduction from the award shall be based on the specific operating carrier, class of service, itinerary, operating season peak and off-peak award zone and the individual entitled to award.
Mile reduction for members and persons on the redemption group name list is specified in Can 無料ダウンロードオンラインfpsゲーム not Table.
If a Platinum or a Gold member requests an award for a person not on the redemption group name list, mile deduction shall be 20% higher than what is specified in the Award Table.
Mile deduction for award itinerary that includes all VNA sectors shall be applied according to VNA Award Table.
Award itinerary that includes sector s of flights operated by non-STK airline s having FFP agreement s with VNA shall be booked separately, not in combination with VNA or STK sector s on the same award ticket.
Mile deduction in this case shall be applied according to the award table adopted for itineraries on flights of STK and those of other airlines.
An award itinerary is one that has one or more sectors.
Mile deduction for a sector shall be calculated from the boarding point to the deplaning point based on the award table 4.
With regard to an international award itinerary with a connecting point inside Vietnam within 24 hours: Mile deduction shall be applied as follows - Deduction on the international sector if two sectors are of the same class of service or else the international sector has a higher class of service.
Members may redeem awards online at least 6 hours before the flight or at a ticket office.
If awards are expected to be redeemed at a ticket office, request has to be submitted at least 2 working ゴールド会員コード無料 before the flight by Platinum and Gold members and 3 days by Titanium, Silver and Registration members.
With awards tickets, change of carrier, change of itinerary, extention of validity and transfer to other person s shal not be allowed, but change of flight, change of date of flight and flight time may be made free of charge subject to availability of comparable seats note the peak season restrictions.
In case of the change of flight date on which there is no direct flight, a flight with a transit point continue reading Hanoi or Ho Chi Minh City may be allowed or vice versa.
An unused valid award ticket is eligible only for refund of fees and surcharges except fee for ticket issuance, and system charge, if applicableand fee for the ticket refund shall not be paid.
However, miles that have been deducted for this award ticket shall not be redeemed.
With valid award tickets, change of class of service is possible subject to payment of ticket issuance fee.
Mile deduction in case of mile difference due to this change shall apply as follows: 4.
Conditions for earning miles in peak periods are as follows: 4.
With award tickets, date of flight may be changed if seats are available but more miles shall be deducted if the flight is in a peak period.
Members are not allowed to use award tickets in peak periods mentioned in if they do not have seat confirmation.
Members are required to pay the applicable fees if they change the flight, flight date and flight time in peak periods if available 4.
An itenerary is required to be either continually westward or continually eastward.
An itinerary is required to include a transpacific flight and a transatlantic flight.
An itinerary is required to include a maximum 6 stopovers of longer than 24 hours each, of which no more than 3 stopovers are in the same continent namely America, Europe, Asia, Africa and Oceania.
An open jaw is counted as a stopover.
The validity of an upgrade award shall go with that of the accompanying purchased ticket.
A Platinum of a Gold member may be allowed to get an updrade award for an infant under 2 years of age whose name is on the redemption group name list and who boards the same flight with an adult who has an award ticket or an upgrade award.
This infant shall visit web page the same reservation code with the accompanying adult.
Mile reduction https://promocode-jackpot-deposit.site/1/166.html the award shall be based on the specific operating carrier, class of service, itinerary, operating season peak and off-peak of the route award zone and the individual entitled to award.
Mile reduction for members and persons whose names are in the Redemtion group name list is specified in Award Table.
A Platinum or a Gold member may be allowed to get an upgrade award for a person whose name is not in the Redemtion group name list.
As such, mile deduction in this case shall be 20% more than what is specified in the Award Table.
An award itinerary is an itinerary that includes one or more sectors.
Mile deduction for a sector shall be based on the origin-destination basis specified in the Award Table.
An award itinerary is an itinerary that includes one or more sectors.
Mile deduction for a sector shall be based on the origin-destination basis specified in the Award Table.
With regard to an international award itinerary with a connecting point inside Vietnam within 24 hours: Mile deduction shall be applied as follows: - Deduction on the international sector if two sectors are of the same class of service or else the international sector has a higher class of service.
Upgrade Award on the same initial flight will be waiver of rebook fee.
The granting of upgrade awards shall be in accordance with limited conditions imposed on the original purchased tickets.
If extension of validity and change of itinerary apply to the original purchased tickets, then the same shall apply to the upgrade award tickets.
When change of itinerary is allowed for upgrade award tickets, the mile difference shall be deducted if the new itinerary has more miles than the original one.
An upgrade award shall have the same validity with the purchased ticket and constitute an inseparable part of the purchased ticket.
An upgrade award voucher shall not result in any change of restrictions being imposed on the ticket purchased for the upgrade purpose.
Once the purchased ticket has expired or has been refunded, the voucher shall no longer be valid for upgrade with other purchased tickets.
The validity of a baggage award shall be the same as that of the accompanying purchased ticket.
Mile deduction for use of baggage award is specified in Award Table.
A Platinum or a Gold member may get a baggage award for a person whose name is not on the redemption group name list.
As such, mile deduction in this case shall be 20% more than the sum specified in the Award Table.
Excess baggage award shall be granted on a piece-package basis.
A maximum of 2 packages shall be allowed on a flight.
Once the baggage award is granted, the change of date of its use is free of charge if the accompanying purchased ticket has the same change of date of flight.
Lotusmiles Lounge Access Award Lotusmiles lounge here award is applied as follows: - For 1 person whose name is on the redemption group name list travelling on the same flight with a Platinum or a Gold member.
Award Relating to Non-Airline Partners The granting of awards relating to non-airline partners is specified in bilateral agreements separately signed between VNA and non-airline partners, which can be found on and of which members shall be notified at least 1 day before they come into effect.
The termination of any of such agreements shall be mentioned on and members shall be informed of the event at least 1 day before such termination becomes effective.
Members who wish to purchase additional bonus miles so as to make them enough for redeeming Lotusmiles awards.
Non-members who wish to purchase miles in order to enjoy some immediate privileges.
Individuals or institutions wish to purchase miles to offer to their relatives or customers as gifts.
Members may purchase qualifying miles, qualifying flight segments and bonus miles from Lotusmiles.
Qualifying miles and bonus miles shall be sold or transferred by package of 1,000 miles visit web page />Purchase of at least 1,000 bonus miles and at least 2,000 qualifying miles shall be accepted.
Purchase of at least 2 flight segments shall be accepted.
Prices of qualifying miles, qualifying flight segments, bonus miles and fees for offering bonus miles are specified in Appendix 5 - Mile Unit Price 2.
Qualifying miles, qualifying flight segments and bonus miles once purchased shall not be refunded under any circumstances.
The Gold tier is effective as of the date of upgrade until 31 March 2018.
The Gold tier is effective as of the date of upgrade until 31 January 2018.
The Gold tier is effective as of the date of upgrade until 30 April 2018.
Bonus miles shall be credited to the designated member account in proportion to the qualifying miles purchased and may be used in accordance with the Lotusmiles regulations on bonus miles.
Should a member refuse to receive the giveaway miles or flight segments card, the purchasing member shall inform VNA of the same immediately after receiving the card and return the card to VNA within 30 days.
Regulations on Purchase of Bonus Miles 4.
Bonus miles may be purchaed at a ticket office or online.
If additional bonus miles are purchased at a booking office in order to make them enough for redeeming awards, a request for purchase of bonus miles should be attached to the request for award.
Members shall pay https://promocode-jackpot-deposit.site/1/655.html the miles purchased and any charges, fees and taxes arising out of the award tickets.
Both the donor and the beneficiary must be Lotusmiles members.
The request for offer of bonus miles shall be signed at the ticket office by the offerring and receiving members.
This request shall specify the number of the bonus miles to be offered and any fees arising out of such offer shall have サンファンのカジノ be paid by the members.
The receiving members shall present the member cards, original identity cards or passports of both the offering and receiving members upon paying for the fees at the ticket office.
Chapter III: General Provisions Article 10.
Rights and Responsibilities of Vietnam Airlines 1.
Members shall be informed of the amendment at least 10 days before it comes into effect.
VNA shall not be liable for failure to grant awards or for cancellation of awards due to force majeure stipulated by applicable laws.
VNA shall not be liable to the members for its refusal to grant awards and its handling of member accounts if it detects evidences of fraudulent transaction s as specified in Paragraph 2 of Article 11, or evidences of violations of Paragraphs 1, 2 and 6.
VNA shall not be liable to the members for failure to provide the Lotusmiles privileges in whole or in part to the members due to force majeure.
VNA shall not be responsible for loss of mails, cards, and publications available to members see more case addresses provided are inaccurate or not timely updated.
VNA shall be indemnified against any liability to the Members for disclosure of their information due to force majeure.
Rights and Responsibilities of Lotusmiles Members 1.
By enrolling in Lotusmiles, Members are required to agree on and be responsible for complying with the Lotusmiles Terms and Conditions.
Members of Registration, Silver, Titanium, Gold and Platinum tiers shall receive their respective account statements, Lotusmiles newsletters through email and be provided with information regarding the Lotusmiles Programme, new products and other special sales ゴールド会員コード無料 offered ゴールド会員コード無料 VNA if registered.
When members wish to contact Lotusmiles via various channels, the following should be done: - Contact to the operator 19001800 in Vietnam or +84 24 38320 無料でオンラインでピットフォールマヤの冒険をプレイ call from overseas : Call must be from the registered phone number - Contact to Lotusmiles email: members must send from registered email - In the event that a member wishes to authorize another person to conduct transactions relating to his or her own Lotusmiles account, the member is required to submit an authorization paper in the form of the Lotusmiles.
Members shall have the right to enroll in the program, have their tiers assessed, earn miles, redeem for awards, purchase and transfer miles, receive privileges for the respective membership tier, maintain and terminate Lotusmiles membership in accordance with the Lotusmiles Terms and Conditions.
© 2019 Vietnam Airlines JSC Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam Tel:.
Certificate Of Business Registration - No.
The site may not follow the same accessibility policies as Vietnam Airlines.
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For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message.

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You will be redirect to PVI Insurance Payment site.
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The Terms and Conditions constitute a legal basis for handling relations between Lotusmiles Centre and its members Chapter I: General Provisions Specifying policies on Lotusmiles Membership as a basic legal framework that governs how Lotusmiles Members and Vietnam Airlines interact.
This instrument governs procedures for 大きな足ゲーム enrolment, member account updating, crediting, purchase and transfer of miles; the granting of rewards; the upgrading and downgrading of Lotusmiles membership tiers; the maintenance and termination of Lotusmiles membership, and implementation of policies on privileges accorded to Lotusmiles members.
Concerned units, affiliates and individuals within Vietnam Airlines.
Definitions and Abbreviations As used under this instrument, the following words and expressions shall have the following meanings: 1.
VNA: an abbreviation of Vietnam Airlines 2.
Lotusmiles: means a frequent flyer programme designed, developed and operated by VNA based on its core product which is the carriage of passengers and baggage so as to reinforce and further develop its long-term and sustained relations between VNA and its customers.
Partner: means any corporation, entity involving in airline and non-airline businesses such as banks, hotels, car rentals, telecommunication, services, etc.
Member: means any individual who has successfully enrolled in Lotusmiles and received a welcome letter and a membership card number from Lotusmiles.
Registration Tier, Silver Tier, Titanium Tier, Gold Tier and Platinum Tier: mean Lotusmiles membership tiers in ascending order.
Qualifying Period: means a period used as a basis for determining a membership tier counted from the current month back to the previous 12 months.
Membership Card: means an instrument App Storeで楽しい無料ゲーム identify a member.
Each tier of the membership card is associated with a separate design.
Mile: means a unit of measurement within Lotusmiles.
There are two categories of mile: qualifying mile and bonus mile.
Qualifying Mile: means a mile used to determine the membership tier in each qualifying period.
Bonus Mile: means a mile which is redeemable for rewards from Lotusmiles.
Goodwill Mile: means a bonus mile or qualifying mile offered to the members by VNA to express its gratitude, apology or goodwill compensation under special circumstances.
Qualifying flight: means a flight the miles of which are credited to the member account and used as the basis for determining the membership tier in each qualifying period.
Award Table: means a table indicating the mileage to be deducted for rewards under Lotusmiles.
Password: means a string of characters chosen by a member upon enrolling in Lotusmiles.
Account Statement: means a monthly statement delivered via email to each member indicating the changes made to the member account.
Ticket Office: means any VNA office that sells tickets or accepts booking for VNA flights and is operated by a VNA local or offshore branch.
Redemption Group Name List: means a list of up to 10 persons nominated by Gold or Platinum Members, who are allowed to use the award based on redemption miles from the member account.
Electronic Award Voucher: means a document issued by Lotusmiles and used as evidence for members to obtain award tickets by presenting the same to a ticket office.
The award voucher shall only be valid within 45 days following its release.
SKT: refers to any airline member of SkyTeam Alliance.
FFP: means a frequent flyer program.
Business Class Ticket: means a ticket of a special type associated with the highest standard services accorded to the passenger who uses it.
These services include such things as priority seat, decent inflight meal, Skypriority services, and extra baggage allowance, which are mentioned in.
Besides, with a business class ticket, miles are credited at the top accrual rate.
VNA business booking classes are C, D, J and O with miles credited at an accrual rate specified in Appendix 2.
Premium Economy Class Ticket: means a type of ticket associated with a number of high standard services accorded to the passenger who uses it.
These services include such things as priority seat, decent inflight meal, and extra baggage allowance, which are mentioned in.
Besides, with a premium economy class ticket, miles are credited at an accrual rate lower than that for the business class ticket but higher than that for the economy class ticket.
VNA premium economy booking classes are W, Z and U with miles credited at an accrual rate specified in Appendix 2.
Economy Class Ticket: means a popular ticket for passenger.
VNA economy booking class are Y, B, M, S, H, K, L, Q, N, R, T, A, P, E and X with miles credited at an accrual click here lower than that for premium economy class and is specified in Appendix 2.
ID Ticket: means an industry discount ticket issued by VNA to its staff members.
QCTT-XTTM-TT and CA Tickets: mean types of free or reduced ticket issued by VNA to its partners individuals or organizations for the purposes of advertising, marketing, business football free fantasy cfl and offering financial assistance directly or indirectly for the good of VNA activities in these areas.
Optiontown product: means a type of airline product that a passenger can purchase via website www.
An individual wishing to obtain the Lotusmiles Member status may access to website or use the Lotusmiles mobile application and follow the instructions for enrolment or else may enroll in some other way if available 2.
Each person may create only one Lotusmiles account.
Members are required to keep their membership card numbers and inform VNA and its partners of the card numbers when using their services and products.
Members are required to register their relevant contact addresses, emails and telephone numbers at the time they enroll in Lotusmiles and are legally responsible for such information.
VNA may request members to provide more relevant information as necessary so as to better serve the members.
The Platinum membership tier shall be recognized after no less than 50,000 qualifying miles are accumulated within the qualifying period or after 50 Qualifying Flights are taken.
A specific membership tier may be upgraded to Silver tier, Titan tier, Gold tier or Platinum tier depending on respective cooperation agreement s between Lotusmiles and its non-airline partner swhich can be found on websiteand the upgrade shall be periodically informed to the relevant member.
Membership tiers, Membership cards shall not be transferred, inherited or mortgaged.
Maintaining Membership Tiers 4.
At the end of each qualifying period, members of Titanium, Gold and Platinum tiers who do not qualify the criteria to maintain their respective tiers shall be downgraded to either a lower tier corresponding to the qualifying miles accrued in the qualifying period or to the Silver tier.
As Silver tier has no expiry date excep cases of membership termination specified in Paragraph 5 under Article 5 hereunder.
The Lotusmiles membership may be terminated under the following circumstances: 5.
Death of the member.
Under any circumstances, the remaining miles in the member's account shall be removed upon termination of the membership and shall not be transferred to any other member.
Member Account Inspection and Control 6.
Services privileges are only available to members on VNA scheduled flights which have the carrier code of VN and are operated by VNA except for charter flights and on SKT flights.
The extent of privileges to which members and other VNA passengers are entitled shall be informed by Lotusmiles to members on or via email from time to time.
Members of Silver, Titanium, Gold and Platinum tiers shall be entitled to the respective services privileges within the validity of the member cards.
In addition to the services privileges offered on VNA flights, holders of Lotusmiles member cards, when flying on any SKT airline, shall also be entitled to the services privileges respectively available to the Elite and Elite Plus tiers as prescribed on website www.
The Lotusmiles membership tiers are corresponding to the Elite and Elite Plus tiers of the SKT Alliance as follows: Tier Corresponding SKT tier Platinum Elite Plus Gold Elite Titanium Elite Silver - Registration - 1.
For irregularities such as: cancellation, delay, overbooking or others caused by VNA, passengers with award tickets shall be entitled to the same services accorded to passengers with purchased tickets.
In case a member has two or more FFP membership cards from STK Alliance including one from VNAonly one shall be used on a flight for mile crediting and for inflight privileges.
Members are required to present their membership cards upon booking of ticket, reservation of seat and check-in so as to be entitled to service privileges accorded to their tiers.
Privileges available to members チリで最高のカジノ VNA flights: Members on VNA scheduled flights with the carrier code of VN and operated by Vietnam Airlines click at this page for charter flights shall be entitled to the services privileges specified under Appendix 1 - Services Privileges.
Privileges available to members on SKT flights are prescribed by the SKT Alliance on website.
Flight Mile Calculation Formula 1.
Earning Qualifying Miles 2.
Purchasing tickets for and taking the following flights: 2.
Flights operated by any airline other than STK but with FFP cooperation with VNA, which members shall be informed of from time to time.
Use of products and services offered by other partners banks, hotels, telecommunication, etc.
Participating in VNA special sales programs.
Purchasing Lotusmiles qualifying miles.
Earning Bonus Miles 3.
Purchasing tickets for and taking the following flights: 3.
Flights operated or marketed by any airline other than SKT as specified under the FFP cooperation agreements with VNA, which members are informed of from time to time.
Use of products and services offered by other partners banks, hotels, telecommunication, etc.
Tier bonuses on VNA flights, SKT flights and flights of airlines other than SKT are specified under the FFP cooperation agreements with VNA and such flights are notified from time to time.
Purchasing bonus miles from Lotusmiles or receiving miles from other members.
Booking Classes Eligible for Earning Miles 4.
Business and Premium Economy booking classes except for ID, AD tickets, Lotusmiles award tickets, CA tickets, QCTT-XTTM-TT tickets.
Economy booking class except for certain Economy classes associated with special discounts, ID, AD tickets, Lotusmiles award tickets, CA tickets, QCTT-XTTM-TT.
On flights of SKT airlines and other airlines: as specified under the bilateral cooperation agreements between VNA and SKT airlines or other airlines and can be found onof which members shall be informed from time to time or when the signing of such agreement or of the appendix takes place.
Different earning rates are designated for different booking classes in such a way that the higher the booking class is, the higher the rate applies.
Booking classes which are eligible for earning miles and the corresponding earning rates are specified in Accrual rate by booking class on the website.
Tier-Based Earning Rate for Bonus Miles 5.
Titanium tier shall be entitled to additional 30% mileage bonus of the miles flown according to the booking class.
Gold tier shall be entitled to additional 50% mileage bonus of the miles flown according to the booking class.
Platinum tier shall be entitled to additional 100% mileage bonus of the miles flown according to the booking class.
This tier-based earning rate for bonus miles shall not apply on GA flights.
Earning Miles in Other Situations 6.
Members may credit to their accounts additional miles earned from special offer programmes which are jointly introduced by VNA and partners and shall be notified in advance by Lotusmiles.
New Lotusmiles members may retrospectively claim qualifying miles and bonus miles earned from flights with VNA and its airline partners taken within 6 months preceeding the date of enrolment.
Members may request recalculation and claim of Miles earned from VNA flights taken during 12 months preceeding the date on which the claim is received by VNA or the time such claim is submitted online by members.
Members may claim retrospective Miles from flights with other airlines taken 6 months or 12 months subject to the terms and conditions of the FFP cooperation agreements between VNA and its Partners preceeding the date on which the claim is received by VNA or the time such claim is submitted online by members.
Regulations on Earning Miles click the following article />Bonus miles shall be valid for up to 3 years from the date of accrual.
Qualifying miles shall be valid for up to 13 months from the qualifying month of the tier.
Qualifying flights shall be valid for up to 13 months from the 楽しいバランスゲームオンライン month of the tier.
Each Lotusmiles member shall have only one account for personal mile crediting purposes.
If a member is allowed to board another qualifying flight instead, miles shall be credited on the basis of the actual flight.
If members get free upgrade, upgrade by exchange for bonus miles or by other sales policies of VNA special sale promotion programs, OptionTown, etc.
If a member has to change to another flight involuntarily and the substituting flight is not a qualifying one, miles shall be credited based on the original itinerary and booking class.
First Class, Business Class or Premium Economy Class passengers who are downgraded against their will shall be entitled to compensation in accordance with VNA existing regulations specified in and miles shall only be credited based on the class of service they are actually in.
No miles shall be credited for excess baggage or extra seats purchased by a member on the same flight.
Unused purchased tickets whether refunded or not shall not be considered for mile crediting.
Use of Bonus Miles 1.
Platinum, Gold, Titanium, Silver and Registration members.
Persons whose names are on the Redemption Group Name List and nominated by Platinum and Gold members.
Persons whose names are not on the Redemption Group Name List but designated by Platinum and Gold members to receive awards.
Types of Awards 2.
Award Ticket: means a ticket issued for travelling with VNA or other airline partners.
Excess Baggage Award: means an award by which members are allowed to carry, free of charge, an amount of extra baggage in addition to the standard baggage allowance.
Excess baggage award is only applicable on flights operated by VNA.
Lotusmiles Lounge Access Award: means an award which applies to one companion who travels on the same flight with the Platinum or Gold member.
Members may claim awards by deducting valid accumulated award miles in the member account.
Miles first accumulated shall be first deducted, in that order.
Members are not allowed to sell award miles and other Lotusmiles awards.
Miles in a valid online-issued award voucher may be re-credited to the account of the member who has received the award at the cost of 50% of the miles that have been deducted in the voucher.
In a valid online-issued award voucher, change is permitted for such details as: type of award, name of award, itinerary and class of service at the following costs of miles: 3.
Initial award request of less than 50,000 miles: deduct 3,000 miles per transaction.
Initial award request of above 50,000 miles: deduct 6,000 miles per transaction.
If the miles to be deducted for the new award request are more than those in the initial one, the mile difference shall be further deducted from the account of the member who has received the award.
If the the miles to be deducted for the new award request are less than those in the initial one, the mile difference shall not ゴールド会員コード無料 redeemed to the account of the member who has received the award.
A member who cannot directly receive the award may authorize someone to receive the award ticket.
In the Redemption Group Name List, no name of any person shall be deleted but names of more persons can be added if the list contains less than 10 nominated persons; and in 1 calendar year 1 st of January to 31 st of December2 persons can be replaced free of charge.
Flights of STK airlines and airlines other than STK with which VNA has FFP cooperation agreement just click for sourceof which members ゴールド会員コード無料 be notified from time to time.
Validity of Award Tickets: 4.
Award tickets shall be valid within 01 year following the departure date of the first flight segment indicated on the ticket as specified under the following circumstances.
Award tickets with combined itineraries involving VNA and SKT flights.
Award tickets shall be valid within 01 year following the date of issuance under the following circumstances: 4.
Regulations on Use of Award Tickets 4.
A Platinum or Gold member may request a reward ticket for an infant under 2 years of age, whose name is on the redemption group name list, travelling with an adult with a reward ticket.
The infant shall share the same reservation code with the accompanying adult.
Mile reduction from the award shall be based on the specific operating carrier, class of service, itinerary, operating season peak and off-peak award zone and the individual entitled to award.
Mile reduction for members and persons on the redemption group name list is specified in Award Table.
If a Platinum or a Gold member requests an award for a person not on the redemption group name list, mile deduction shall be 20% higher than what is specified in the Award Table.
Mile deduction for award itinerary that includes all VNA sectors shall be applied according to VNA Award Table.
Award itinerary that includes sector s of flights operated by non-STK airline s having FFP agreement s with VNA shall be booked separately, not in combination with VNA or STK sector s on the same award ticket.
Mile deduction in this case shall be applied according to the award table adopted for itineraries on flights of STK and those of other airlines.
An award itinerary is one that has one or more sectors.
Mile deduction for a sector shall be calculated from the boarding point to the deplaning point based on the award table 4.
With regard to an international award itinerary with a connecting point inside Vietnam within 24 hours: Mile deduction shall be applied as follows - Deduction on the international sector if two sectors are of the same class of service or else the international sector has a higher class of service.
Members may redeem awards online at least 6 hours before the flight or at a ticket office.
If awards are expected to be redeemed at a ticket office, request has to be submitted at least 2 working days before the flight by Platinum and Gold members and 3 days by Titanium, Silver and Registration members.
With awards tickets, change of carrier, change of itinerary, extention of validity and transfer to other person s shal not be allowed, but change of flight, change of date of flight and flight time may be made free of charge subject to availability of comparable seats note the peak season restrictions.
In case of the change of flight date on which there is no just click for source flight, a flight with a transit point in Hanoi or Ho Chi Minh City may be allowed or vice versa.
An unused ゴールド会員コード無料 award ticket is eligible only for refund of fees and surcharges except fee for ticket issuance, and system charge, if applicableand fee for the ticket refund shall not be paid.
However, miles that have been deducted for this award ticket shall not be redeemed.
With valid award tickets, change of class of service is possible subject to payment of ticket issuance fee.
Mile deduction in case of mile difference due to this change shall apply as follows: 4.
Conditions for earning miles in peak periods are as follows: 4.
With award tickets, date of flight may be changed if seats are available but more miles shall be deducted if the flight is in a peak period.
Members are not allowed to use award tickets in peak periods mentioned in if they do not have seat click the following article />Members are required to pay the applicable fees if they change the flight, flight date and flight time in peak periods if available 4.
An itenerary is required to be either continually westward or continually eastward.
An itinerary is required to include a transpacific flight and a transatlantic flight.
An itinerary is required to include a maximum 6 stopovers of longer than 24 hours each, of which no more than 3 stopovers are in the same continent namely America, Europe, Asia, Africa and Oceania.
An open jaw check this out counted as a stopover.
The validity of an upgrade award shall go with that of the accompanying purchased ticket.
please click for source Platinum of a Gold member may be allowed to get an updrade award for an infant under 2 years of age whose name is on the redemption group name list and who boards the same flight with an adult who has an award ticket or an upgrade award.
This infant shall share the same reservation code with the accompanying adult.
Mile reduction from the award shall be based on the specific operating carrier, class of service, itinerary, operating season peak and off-peak of the route award zone and the individual entitled to award.
Mile reduction for members and persons whose names are in the Redemtion group name list is specified in Award Table.
A Platinum or a Gold member may be allowed to get an upgrade award for a person whose name is not in the Redemtion group name list.
As ゴールド会員コード無料, mile deduction in this case shall be 20% more than what is specified in the Award Table.
An award itinerary is an itinerary that includes one or more sectors.
Mile deduction for a sector shall be based on the origin-destination basis specified in the Award Table.
An award itinerary is an itinerary that includes one or more sectors.
Mile deduction for a sector shall be based on the origin-destination basis specified in the Award Table.
With regard to an international award itinerary with a connecting point inside Vietnam within 24 hours: Mile deduction shall be applied as follows: - Deduction on the speaking, ラスベガスのカジノの名前 theme sector if two sectors are of the same class of service or else the international sector has a higher class of service.
Upgrade Award on the same initial flight will be waiver of rebook fee.
The granting of upgrade awards shall be learn more here accordance with limited conditions imposed on the original purchased tickets.
If extension of validity and change of itinerary apply to the original purchased tickets, then the same shall apply to the upgrade rubyslots com tickets.
When change of itinerary is allowed for upgrade award tickets, the mile difference shall be deducted if the new itinerary has more miles than the original one.
An upgrade award shall have click at this page same validity with the purchased ticket and constitute an inseparable part of the purchased ticket.
An upgrade award voucher shall not result in any change of restrictions being imposed on the ticket purchased for the upgrade purpose.
Once the purchased ticket has expired or has been refunded, the voucher shall no longer be valid for upgrade with other purchased tickets.
The validity of a baggage award shall be the same as that of the accompanying purchased ticket.
Mile deduction for use of baggage award is specified in Award Table.
A Platinum or a Gold member may get a baggage award for a person whose name is not on the redemption group name list.
As such, mile deduction in this case shall be 20% more than the sum specified in the Award Table.
Excess baggage award shall be granted on a piece-package basis.
A maximum of 2 packages shall be allowed this web page a flight.
Once the baggage award is granted, the change of date of its use is free of charge if the accompanying purchased ticket has the same change of date of flight.
Lotusmiles Lounge Access Award Lotusmiles lounge access award is applied as follows: - For 1 person whose name is on the redemption group name list travelling on the same flight with a Platinum or a Gold member.
Award Relating to Non-Airline Partners The granting of awards relating to non-airline partners is https://promocode-jackpot-deposit.site/1/1723.html in bilateral agreements separately signed between VNA and non-airline partners, which can be found on and of which members shall be notified at least 1 day before they come into effect.
The termination of any of such agreements shall be mentioned on and members shall be informed of the event at least 1 day before such termination becomes effective.
Members who wish to purchase additional bonus miles so as to make them enough for redeeming Lotusmiles awards.
Non-members who wish to purchase miles in order to enjoy some immediate privileges.
Individuals or institutions wish to purchase miles to offer to their relatives or customers as gifts.
Members may purchase qualifying miles, qualifying flight segments and bonus miles from Lotusmiles.
Qualifying miles and bonus miles shall be sold or transferred by package of 1,000 miles each.
Purchase of at least 1,000 bonus miles and at least ゴールド会員コード無料 qualifying miles shall be accepted.
Purchase of at least 2 flight segments shall be accepted.
Prices of qualifying miles, qualifying flight segments, bonus miles and fees for offering bonus miles are specified in Appendix 5 - Mile Unit Price 2.
Qualifying miles, qualifying flight segments and bonus miles once purchased shall not be refunded under any circumstances.
The Gold tier is effective as of the date of upgrade until 31 March 2018.
The Gold tier is effective as of the date of upgrade until 31 January 2018.
The Gold tier is effective as of the date of upgrade until 30 April 2018.
Bonus miles shall be credited to the designated member account in proportion to the qualifying miles purchased and may be used in accordance with the Lotusmiles regulations on bonus miles.
Should a member refuse to receive the giveaway miles or flight segments card, the purchasing member shall inform VNA of the same immediately after receiving go here card and return the card to VNA within 30 days.
Regulations on Purchase read article Bonus Miles 4.
Bonus miles may be purchaed at a ticket office or online.
If additional bonus miles are purchased at a booking office in order to make them enough for redeeming awards, a request for purchase of bonus miles should be attached to the request for award.
Members shall pay for the miles purchased and any charges, fees and taxes arising out of the award tickets.
Both the donor and the beneficiary must be Lotusmiles members.
The request for offer of bonus miles shall be signed at the ticket office by the offerring and receiving members.
This request shall specify the number of the bonus miles to be offered and any fees arising out of such offer shall have to be paid by the members.
The receiving members shall present the member cards, original identity cards or passports of both the offering and receiving members upon paying for the fees at the ticket office.
Chapter III: General Provisions Article 10.
Rights and Responsibilities of Vietnam Airlines 1.
Members shall be informed of see more amendment at least 10 days before it comes into effect.
VNA shall not be liable for failure to grant awards or for cancellation of awards due to force majeure stipulated by applicable laws.
VNA shall not be liable to the members for its refusal to grant awards and its handling of member accounts if it detects evidences of fraudulent transaction s as specified in Paragraph 2 of Article 11, or evidences of violations of Paragraphs 1, 2 and 6.
VNA shall not be liable to the members for failure to provide the Lotusmiles privileges in whole or in part to the members due to force majeure.
VNA shall not be responsible for loss of mails, cards, and publications available to members in case addresses provided are inaccurate or not timely updated.
VNA shall be indemnified against any liability to the Members for disclosure of their information due to force majeure.
Rights and Responsibilities of Lotusmiles Members 1.
By enrolling in Lotusmiles, Members are required to agree on and be responsible for complying with the Lotusmiles Terms and Conditions.
Members of Registration, Silver, Titanium, Gold and Platinum tiers shall receive their respective account statements, Lotusmiles newsletters through email and be provided with information regarding the Lotusmiles Programme, new products and other special sales programmes offered by VNA if registered.
When members wish to contact Lotusmiles via various channels, the following should be done: - Contact to the operator 19001800 in Vietnam or +84 24 38320 320 call from overseas : Call must be from the registered phone number - Contact to Lotusmiles email: members must send from registered email - In the event that a member wishes to authorize another person to conduct transactions relating to his or her own Lotusmiles account, the member is required to submit an authorization paper in the form of the Lotusmiles.
Members shall have the right to enroll in the program, have their tiers assessed, earn miles, redeem for awards, purchase and transfer miles, receive privileges for the respective membership tier, maintain and terminate Lotusmiles membership in accordance with the Lotusmiles Terms and Conditions.
© 2019 Vietnam Airlines JSC Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam Tel:.
Certificate Of Business Registration - No.
The site may not follow the same accessibility policies as Vietnam Airlines.
This website is using cookies.
For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message.

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You will be redirect to PVI Insurance Payment site.
TripCARE Travel Insurance is underwritten by PVI Insurance, collaborated with Chubb.
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The Terms and Conditions constitute a legal basis for handling relations between Lotusmiles Centre and its members Chapter I: General Provisions Specifying policies on Lotusmiles Membership as a basic legal framework that governs how Lotusmiles Members and Vietnam Airlines interact.
This instrument governs procedures for Lotusmiles enrolment, member account updating, crediting, purchase and transfer of miles; the granting of rewards; the upgrading and downgrading of Lotusmiles membership tiers; the maintenance pity, タートルオデッセイ2ゲーム無料ダウンロード for termination of Lotusmiles membership, and implementation of policies on privileges accorded to Lotusmiles members.
Concerned units, affiliates and individuals within Vietnam Airlines.
Definitions and Abbreviations As used under this instrument, the following words and expressions shall have the following Wiiのuのための最高のシングルプレイヤーゲーム 1.
VNA: an abbreviation of Vietnam Airlines 2.
Lotusmiles: means a frequent flyer programme designed, developed and operated by VNA based ゴールド会員コード無料 its core product which is the carriage of passengers and baggage so as to reinforce and further develop its long-term and sustained relations between VNA and its customers.
Partner: means any corporation, entity involving in airline and non-airline businesses such as banks, hotels, car rentals, telecommunication, services, etc.
Member: means any individual who has successfully enrolled in Lotusmiles and received a welcome letter and a membership card number from ゴールド会員コード無料 />Registration Tier, Silver Tier, Titanium Tier, Gold Tier and Platinum Tier: mean Lotusmiles membership tiers in ascending order.
Qualifying Period: means a period used as a basis for determining a membership tier counted from the current month back to the previous 12 months.
Membership Card: means an instrument to identify a member.
Each tier of the membership card is associated with a separate design.
Mile: means a unit of measurement within Lotusmiles.
There are two categories of mile: qualifying mile and bonus mile.
Qualifying Mile: means a mile used to determine the membership tier in each qualifying period.
Bonus Mile: means a mile which is redeemable for rewards from Lotusmiles.
Goodwill Mile: means a bonus mile or qualifying mile offered to the members by VNA to express its gratitude, apology or goodwill compensation under special circumstances.
Qualifying flight: means a flight the miles of which are credited to the member account and used as the basis for determining the membership tier in each qualifying period.
Award Table: means a table indicating the mileage to be deducted for rewards under Lotusmiles.
Password: means a string of characters chosen by a member upon enrolling in Lotusmiles.
Account Statement: means a monthly statement delivered via email to each member indicating the changes made to the member account.
Ticket Office: means any VNA office that sells tickets or accepts booking for VNA flights and is operated by a VNA local or offshore branch.
Redemption Group Name List: means a list of up to 10 persons nominated by Gold or Platinum Members, who are allowed to use the award based on redemption miles from the member account.
Electronic Award Voucher: means a document issued by Lotusmiles and used as evidence for members to obtain award tickets by presenting the same to a ticket office.
The award voucher shall only be valid within 45 days following its release.
SKT: refers to any airline member of SkyTeam Alliance.
FFP: means a frequent flyer program.
Business Class Ticket: means a ticket of a special type associated ゴールド会員コード無料 the highest standard services accorded to the passenger who uses it.
These services include such things as priority seat, decent inflight meal, Skypriority services, and extra baggage allowance, which are mentioned in.
Besides, with a business class ticket, miles are credited at the top accrual rate.
VNA business booking classes are C, D, J and O with miles credited at an accrual rate specified in Appendix 2.
Premium Economy Class Ticket: means a type of ticket associated with a number of high standard services accorded to the passenger who uses it.
These services include such things as priority seat, decent inflight meal, and extra baggage allowance, which are mentioned in.
Besides, with a premium economy class ticket, miles are credited at an accrual rate lower than that for the business class ticket but higher than that for the economy class ticket.
VNA premium economy booking classes are W, Z and U with miles credited at an accrual rate specified in Appendix 2.
Economy Class Ticket: means a popular ticket for passenger.
VNA economy booking class are Y, B, M, S, H, K, L, Q, N, R, T, A, P, E and X with miles credited at an accrual rate lower than that for premium economy class and is specified in Appendix 2.
ID Ticket: means an industry discount ticket issued by VNA to its staff members.
QCTT-XTTM-TT and CA Tickets: mean types of free or reduced ticket issued by VNA to its partners individuals or organizations for the purposes of advertising, marketing, business promotion and offering financial assistance directly or indirectly for the good of VNA activities in these areas.
Optiontown product: means a type of airline product that a passenger can purchase via website www.
An individual wishing to obtain the Lotusmiles Member status may access to website or use the Lotusmiles mobile application and follow the instructions for enrolment or else may enroll in some other way if available 2.
Each person may create only one Lotusmiles account.
Members are required to keep their membership card numbers and inform VNA and its partners of the card numbers when using their ゴールド会員コード無料 and products.
Members are required to register their relevant contact addresses, emails and telephone numbers at the time they enroll in Lotusmiles and are legally responsible for such information.
VNA may request members to provide more relevant information as necessary so as to better serve the members.
The Platinum membership tier shall be recognized after no less click 50,000 qualifying miles are accumulated within the qualifying period or after 50 Qualifying Flights are taken.
A specific membership tier may be upgraded to Silver tier, Titan tier, Gold tier or Platinum tier depending on respective cooperation agreement s between Lotusmiles and its non-airline partner swhich can be found on websiteand the upgrade shall be periodically informed to the relevant member.
Membership tiers, Membership cards shall not be transferred, inherited or mortgaged.
Maintaining Membership Tiers 4.
At the end of each qualifying period, members of Titanium, Gold and Platinum tiers who do not qualify the criteria to maintain their respective tiers shall be downgraded to either a lower tier corresponding to the qualifying miles accrued in the qualifying period or to the Silver tier.
As Silver tier has no expiry date excep cases of membership termination specified https://promocode-jackpot-deposit.site/1/1496.html Paragraph 5 under Article 5 hereunder.
The Lotusmiles membership may be terminated under the following circumstances: 5.
Death of the member.
Under any circumstances, the remaining miles in the member's account shall be removed upon termination of the membership and shall not be transferred to any other member.
Member Account Inspection and Control 6.
Services privileges are only available to members on VNA scheduled flights which have the carrier code of VN and are operated by VNA except for charter flights and on SKT flights.
The extent 勝つためのスロットマシンの戦略 privileges to which members and other VNA passengers are entitled shall be informed by Lotusmiles to members on or via email from time to time.
Members of Silver, Titanium, Gold and Continue reading tiers shall be entitled to the respective services privileges within the validity of the member cards.
In addition to the services privileges offered on VNA flights, holders of Lotusmiles member cards, when flying on any SKT airline, shall also be entitled to the services privileges respectively available to the Elite and Elite Plus tiers as prescribed on website www.
The Lotusmiles membership tiers are corresponding to the Elite and Elite Plus tiers of the SKT Alliance as follows: Tier Corresponding SKT tier Platinum Elite Plus Gold Elite Titanium Elite Silver - Registration - 1.
For irregularities such as: cancellation, delay, overbooking or others caused by VNA, passengers with award tickets shall be entitled to the same services accorded to passengers with purchased tickets.
In case a member has two or more FFP membership cards from STK Alliance including one from VNAonly one shall be used on a flight for mile crediting and for inflight privileges.
Members are required to present their membership cards upon booking of ticket, reservation of seat and check-in so as to be entitled to service privileges accorded to their tiers.
Privileges available to members on VNA flights: Members on VNA scheduled flights with the carrier code of VN and operated by Vietnam Airlines except for charter flights shall be entitled to the services privileges specified under Appendix 1 - Services Privileges.
Privileges available to members on SKT flights are prescribed by the SKT Alliance on website.
Flight Mile Calculation Formula 1.
Earning Qualifying Miles 2.
Purchasing tickets for and taking the following flights: 2.
Flights operated by any airline other than STK but with FFP cooperation with VNA, which members shall be informed of from time to time.
Use of products and services offered by other partners banks, hotels, telecommunication, etc.
Participating in VNA special sales programs.
Purchasing Lotusmiles qualifying miles.
Earning Bonus Miles 3.
Purchasing tickets for more info taking the following flights: 3.
Flights operated or marketed by any airline other than SKT as specified under the FFP cooperation agreements with VNA, which members are informed of from time to time.
Use of products and services offered by other partners banks, hotels, telecommunication, etc.
Tier bonuses on VNA flights, SKT flights and flights of airlines other than SKT are specified under the FFP cooperation agreements with VNA and such flights are notified from time to time.
Purchasing bonus miles from Lotusmiles or receiving miles from other members.
Booking Classes Eligible for Earning Miles 4.
Business and Premium Economy booking classes except for ID, AD tickets, Lotusmiles award tickets, CA tickets, QCTT-XTTM-TT tickets.
Economy booking class except for certain Economy classes associated with special discounts, ID, AD tickets, Lotusmiles award tickets, CA tickets, QCTT-XTTM-TT.
On flights of SKT airlines and other airlines: as specified under the bilateral cooperation agreements between VNA and SKT airlines or other airlines and can be found onof which members shall be informed from time to time or when the signing of such agreement or of https://promocode-jackpot-deposit.site/1/1722.html appendix takes place.
Different earning rates are designated for different booking classes in such a way that the higher the booking class is, the higher the rate applies.
Booking classes which are eligible for earning miles and the corresponding earning rates are specified in Accrual rate by booking class on the website.
Tier-Based Earning Rate for Bonus Miles 5.
Titanium tier shall be entitled to additional 30% mileage bonus of the miles flown according to the booking class.
Gold tier shall be entitled to additional 50% mileage bonus of the miles flown according to the booking class.
Platinum tier shall be entitled to additional 100% mileage bonus of the miles flown according to the booking class.
This tier-based earning rate for bonus miles shall not apply on GA flights.
Earning Miles in Other Situations 6.
Members may credit to their accounts additional miles earned from special offer programmes which are jointly introduced by VNA and partners and shall be notified in advance by Lotusmiles.
New Lotusmiles members may retrospectively claim qualifying miles and bonus miles earned from flights with VNA and its airline partners taken within 6 months preceeding the date of enrolment.
Members may request recalculation and claim of Miles earned from VNA flights taken during 12 months preceeding the date on which the claim is received by VNA or the time such claim is submitted online by members.
Members may claim retrospective Miles from flights with other airlines taken 6 months or 12 months subject to the terms and conditions of the FFP cooperation agreements between VNA and its Partners preceeding the date on which the claim is received by VNA or the time such claim is submitted online by members.
Regulations on Earning Miles 8.
Bonus miles shall be valid for up to 3 years from the date of accrual.
Qualifying miles shall be valid for up to 13 months from the qualifying month of the tier.
Qualifying flights shall be valid for up to 13 months from the qualifying month of the tier.
Each Lotusmiles member shall have only one account for personal mile crediting purposes.
If a member is allowed to board another qualifying flight instead, miles shall be credited on the basis of the actual flight.
If members get free upgrade, upgrade by exchange for bonus miles or by other sales policies 無料ゲーム強大な騎士 VNA special sale promotion programs, OptionTown, etc.
If a member has to change to another flight involuntarily and the substituting ゴールド会員コード無料 is not a qualifying one, miles shall be credited based on the original itinerary and booking class.
First Article source, Business Class or Premium Economy Class 最も人気のあるオンラインゲーム who are downgraded against their will shall be entitled to compensation in accordance with VNA existing regulations specified in 無料カジノルーレットゲーム miles shall only be credited based on the class of please click for source they are actually in.
No miles shall be credited for excess baggage or extra seats purchased by a member on the same flight.
Unused purchased tickets whether refunded or not shall not be considered for mile crediting.
Use of Bonus Miles 1.
Platinum, Gold, Titanium, Silver and Registration members.
Persons whose names are on the Redemption Group Name List and nominated by Platinum and Gold members.
Persons ゴールド会員コード無料 names are not on the Redemption Group Name List but designated by Platinum and Gold members to receive awards.
Types of Awards 2.
Award Ticket: means a ticket issued for travelling with VNA or other airline partners.
Excess Baggage Award: means an award by which members are allowed to carry, free of charge, an お金の無料ゲーム of extra baggage in addition to the standard baggage allowance.
Excess baggage award is only applicable on flights operated by VNA.
Lotusmiles Lounge Access Award: means an award which applies to one companion who click here on the same flight with the Platinum or Gold member.
Members may claim awards by deducting valid accumulated award miles in the member account.
Miles first accumulated shall be first deducted, in that order.
1000万ドルを無料で入手 are not allowed to sell award miles and other Lotusmiles awards.
Miles in a valid online-issued award voucher may be re-credited to the account of the member who has received the award at the cost of 50% of the miles that have been deducted in the voucher.
In a valid online-issued award voucher, change is permitted for such details as: type of award, name of check this out, itinerary and class of service at the following costs of miles: 3.
Initial award request of less than 50,000 miles: deduct 3,000 miles per transaction.
Initial award request of above 50,000 miles: deduct 6,000 miles per transaction.
If the miles to be deducted for the new award request are more than those in the initial one, the mile difference shall be further deducted from the account of the member who has received the award.
If the the miles to be deducted for the new award request are less than those in the initial one, the mile difference shall not be redeemed to the account of the member who has received the award.
A member who cannot directly receive the award may authorize someone to receive the award ticket.
In the Redemption Group Name List, no name of any person shall be deleted but names of more persons can be added if the list contains less than 10 nominated persons; and in 1 calendar year 1 st of January to 31 st of December2 persons can be replaced free of charge.
Flights of STK airlines and airlines other than STK with which VNA has FFP cooperation agreement sof which members shall be notified from time to time.
Validity of Award Tickets: 4.
Award tickets shall be valid within 01 year following the departure date of the first flight segment indicated on the ticket as specified under the following circumstances.
Award tickets with combined itineraries involving VNA and SKT flights.
Award tickets shall be valid within 01 year following the date of issuance under the following circumstances: 4.
Regulations on Use of Award Tickets 4.
A Platinum or Gold member may request a reward ticket for an infant under 2 years of age, whose name is on the redemption group name list, travelling with an adult with a reward ticket.
The infant shall share the same reservation code with the accompanying adult.
Mile reduction from the award shall be based on the specific operating carrier, class of service, itinerary, operating season peak and off-peak award zone and the individual entitled to award.
Mile reduction for members and persons on the redemption group name list is specified in Award Table.
If a Platinum or a Gold member requests an award for a person not on the redemption group name list, mile deduction shall be 20% higher than what is specified in the Award Table.
Mile deduction for award itinerary that includes all VNA sectors shall be applied according to VNA Award Table.
Award itinerary that includes sector s of flights operated by non-STK airline s having FFP agreement s with VNA ゴールド会員コード無料 be booked separately, not in combination with VNA or STK sector s on the same award ticket.
Mile deduction in this case shall be applied according to the award table adopted for itineraries on flights of STK and those of other airlines.
An award itinerary is one that has one or more sectors.
Mile deduction for a sector shall be calculated from the boarding point to the deplaning point based on the award table 4.
With regard to an international award itinerary with a connecting point inside Vietnam within 24 hours: Mile deduction shall be applied as follows - Deduction on the international sector if two sectors are of the same class of service or else the international sector has a higher class of service.
Members may redeem awards online at least 6 hours before the flight or https://promocode-jackpot-deposit.site/1/1733.html a ticket office.
If awards are expected to be redeemed at a ticket office, request has to be submitted at least 2 working days before the flight by Platinum and Gold members and 3 days by Titanium, Please click for source and Registration members.
With awards tickets, change of carrier, change of itinerary, extention of validity and transfer to other person s shal not be allowed, but change of flight, change of date of flight and flight time may be made free of charge subject to availability of comparable seats note the peak season restrictions.
In case of the change of flight date on which there is no direct flight, a flight with a transit point in Hanoi or Ho Chi Minh City may be allowed or vice versa.
An unused valid award ticket is eligible only for refund of fees and surcharges except fee for ticket issuance, and system charge, if applicableand fee for the ticket refund shall not be paid.
However, miles that have been deducted for this award ticket shall not be redeemed.
With valid award tickets, change of class of service is possible subject to payment of ticket issuance fee.
Mile deduction in case of mile difference due to this change shall apply as follows: 4.
Conditions for earning miles in peak periods are as follows: 4.
With award tickets, date of flight may be changed if seats are available but more miles shall be deducted if the flight is in a peak period.
Members are not allowed to use award tickets in peak periods mentioned in if they do not have seat confirmation.
Members are required to pay the applicable fees if they change the flight, flight date and flight time in peak periods if available 4.
An itenerary is required to be either continually westward or continually eastward.
An itinerary is required to include a transpacific flight and a transatlantic flight.
An itinerary is required to include a maximum 6 stopovers of longer than 24 hours each, of which no more than 3 stopovers are in the same continent namely America, Europe, Asia, Africa and Oceania.
An open jaw is counted as a stopover.
The validity of an upgrade award shall go with that of the accompanying purchased ticket.
A Platinum of a Gold member may be allowed to get an updrade award for an infant under 2 consider, 無料のオンライン宝探しアドベンチャーゲーム excellent of age whose name is on the redemption group name list and who boards the same flight with an adult who has an award ticket or an upgrade award.
This infant shall share the same reservation code with the accompanying adult.
Mile アンドロイドのためのアメリカの聖書チャレンジゲーム from the award shall be based on the specific operating carrier, class of service, itinerary, operating season peak and off-peak of the route award zone and the individual entitled to award.
Mile reduction for members and persons whose names are in the Redemtion group name list is specified in Award Table.
A Platinum or a Gold member may be allowed to get an upgrade award for a person whose name is not in the Redemtion group name list.
As such, mile deduction in this case shall be 20% more than what is specified in the Award Table.
An award itinerary is an itinerary that includes one or more sectors.
Mile deduction for a sector shall be based on the origin-destination basis specified in the Award Table.
An award itinerary is an itinerary that includes one or more sectors.
Mile deduction for a sector shall be based on the origin-destination basis specified in the Award Table.
With regard to an international award itinerary with a connecting point inside Vietnam within 24 hours: Mile deduction shall be applied as follows: - Deduction on the international sector IOSタイルマッチングゲーム麻雀 two sectors are of the same class of service or else the international sector has a higher class of service.
Upgrade Award on the same initial flight will be waiver of rebook fee.
The granting of upgrade awards shall be in accordance with limited conditions imposed on the original purchased tickets.
If extension of validity and change of itinerary apply to the original purchased tickets, then the same shall apply to the upgrade award tickets.
When change of itinerary is allowed for upgrade award tickets, the mile difference shall be deducted if the new itinerary has more miles than the original one.
An upgrade award shall have the same validity with the purchased ticket and constitute an inseparable part of the purchased ticket.
An upgrade award voucher shall not result in any change of restrictions being imposed on the ticket purchased for the upgrade purpose.
Once the purchased ticket has expired or has been refunded, the voucher shall no longer be valid for upgrade with other purchased tickets.
The validity of a baggage award shall be the same as that of the accompanying purchased read article />Mile deduction for use of baggage award is specified in Award Table.
A Platinum or a Gold member may get a baggage award for a person whose name is not on the redemption group name list.
As such, mile deduction in this case shall be 20% more than the sum specified in the Award Table.
Excess baggage award shall be granted on a piece-package basis.
A maximum of 2 packages shall be allowed on a flight.
Once the baggage award is granted, the change of date of its use is free of charge if the accompanying purchased ticket has the same change of date of flight.
Lotusmiles Lounge Access Award Lotusmiles lounge access award is applied as follows: - For 1 person whose name is on the redemption group name list travelling on the same flight with a Platinum or a Gold member.
Award Relating to Non-Airline Partners The granting of awards relating to non-airline partners is specified in bilateral agreements separately signed between VNA and non-airline partners, which can be found on and of which members shall be notified at least 1 day before they come into effect.
The termination of any of such agreements shall be mentioned on and members shall be informed of the event at least 1 day before such termination becomes effective.
Members who wish to purchase additional bonus miles so read article to make them enough for redeeming Lotusmiles awards.
Non-members who wish to purchase miles in order to enjoy some immediate privileges.
Individuals or institutions wish to purchase miles to offer to their relatives or customers as gifts.
https://promocode-jackpot-deposit.site/1/579.html may purchase qualifying miles, qualifying flight segments and bonus miles from Lotusmiles.
Qualifying miles and bonus miles shall be sold or transferred by package of 1,000 miles each.
Purchase of at least 1,000 bonus miles and at least 2,000 qualifying miles shall be accepted.
Purchase of at least 2 flight segments shall be accepted.
Prices of qualifying miles, qualifying flight segments, bonus miles and fees for offering bonus miles are specified in Appendix 5 - Mile Unit Price 2.
Qualifying miles, qualifying flight segments and bonus miles once purchased shall not be refunded under any circumstances.
The Gold tier is effective as of the date of upgrade until 31 March 2018.
The Gold tier is effective as of the date of upgrade until 31 January 2018.
The Gold tier is effective as of the date of upgrade until 30 April 2018.
Bonus miles shall be credited to the designated member account in proportion to the qualifying miles purchased and may be used in accordance with the Lotusmiles regulations on bonus miles.
Should a member refuse to receive the giveaway miles or flight segments card, the purchasing member shall inform VNA of the same immediately after receiving the card and return the card to VNA within 30 days.
Regulations on Purchase of Bonus Miles 4.
Bonus miles may be purchaed at a ticket office or online.
If additional bonus miles are purchased at a booking office in order to make them enough for redeeming awards, a request for purchase of bonus miles should be attached to the request for award.
Members shall pay for the miles purchased and any charges, fees and learn more here arising out of the award tickets.
Both the donor and the beneficiary must be Lotusmiles members.
The request for offer of bonus learn more here shall be signed at the ticket office by the offerring and receiving members.
This request shall specify the number of the bonus miles to be offered and any fees arising out of such offer shall have to be paid by the members.
The receiving members shall present the member cards, original identity cards or passports of both the offering and receiving members upon paying for the fees at the ticket office.
Chapter III: General Provisions Article 10.
Rights and Responsibilities of Vietnam Airlines 1.
Members shall be informed of the amendment at least 10 days before it comes into effect.
VNA shall not be liable for failure to grant awards or for cancellation of awards due to force majeure stipulated by applicable laws.
VNA shall not be liable to the members for its refusal to grant awards and its handling of member accounts if it detects evidences of fraudulent transaction s as specified in Paragraph 2 of Article 11, or evidences of violations of Paragraphs 1, 2 and 6.
VNA shall not be liable to the members for failure to provide the Lotusmiles privileges in whole or in part to the members due to force majeure.
VNA shall not be responsible for loss of mails, cards, and publications available to members in case addresses provided are inaccurate or not timely updated.
VNA shall be indemnified against any liability to the Members for disclosure of their information due to force majeure.
Rights and Responsibilities of Lotusmiles Members 1.
By enrolling in Lotusmiles, Members are required to agree on and be responsible for complying with the Lotusmiles Terms and Conditions.
Members of Registration, Silver, Titanium, Gold and Platinum tiers shall receive their respective account statements, Lotusmiles newsletters through email and be provided with information regarding the Lotusmiles Programme, new products and other special sales programmes offered by VNA if registered.
When members wish to contact Lotusmiles via various channels, the following should be done: - Contact to the operator 19001800 in Vietnam or +84 24 38320 320 call from overseas : Call must be from the registered phone number - Contact to Lotusmiles email: members must send from registered email - In the event that a member wishes to authorize another person to conduct transactions relating to his or her own Lotusmiles account, the member is required to submit an authorization paper in the form of the Lotusmiles.
Members shall have the right to enroll in the program, have their tiers assessed, earn miles, redeem for awards, purchase and transfer miles, receive privileges for the respective membership tier, maintain and terminate Lotusmiles membership in accordance with the Lotusmiles Terms and Conditions.
© 2019 Vietnam Airlines JSC Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam Tel:.
Certificate Of Business Registration - No.
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WR:
50 xB
Max cash out:
$ 200

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クラブティンバーランド会員規約 - ティンバーランド
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